SEO is no longer a viable marketing strategy for startups
cdixon.org
cdixon.org
1) SEO is harder today than it was in, say, 2000, just like the App Store is more competitive than it was at launch. That is a long way from non-viable, though. There are recent, high profile, successful startups like Mint or OKCupid where SEO was a core traffic acquisition strategy. (OK, you will not be as good at SEO as OKCupid, but you can be as good at SEO as Mint is. They're in an uber-competitive market and found a spin on it such that the skeeziness in the space worked in their favor, because most people in consumer finance are trying to sell you a credit card and Mint was trying to save you money by, ahem, selling you a credit card.)
2) Links >>>> everything else, with regards to ranking for head keywords. Happily, startups are in a great position to get links. BCC has a couple of hundred in five years -- a YC startup can pick up a couple of hundred by launching. AirBNB practically has a hundred from PR coverage in the NYT. A single well-executed link bait or viral sensation seeded with your hundreds of linkerati friends can really, really move the needle.
3) You can still dominate large portions the tail of the keyword distribution through superior execution on your content strategy. Is this the tactic for all seasons? No, if you're just doing brand arbitrage against the same 400 New York hotels that every other person with a phonebook has access to, this will not lead to dethroning established competitors. If, on the other hand, you're finding unconquered frontier and settling it, you win by default. Can I give yet another plug for services which do not target twenty-something white and Asian males and, instead, which target the need of underserved demographics? If your primary competition is Demand Media you should ROFLstomp them for most of the keywords you actively target. (And learn from their model for scaling content creation up.)
As to why they have that ranking? Well, they do linkbait so well that almost isn't fair to call it linkbait any more. They also do other things. One particular tactic which used to be quite popular in dating is viral quizzes.
http://www.okcupid.com/the-death-test
They have toned down the aggressiveness of that tactic in recent years, probably after a different site got torched for it. (Plus you don't have to be quite so aggressive after you've already won -- then you can use self-reinforcing authority and translate your commanding market position into, e.g., a competitive moat like their blog posts.)
They also execute very, very well. For example, it's easy to say "Viral apps win" and it is hard to be Zynga. Similarly, it is easy to say "Get more links and you'll win" and it's hard to top OKCupid's execution on that -- most individual tactics I've seen them try have execution in the top 1%. They're #1 with a bullet at linkbait. Those quizzes are better than 99% of quizzes. Their use of the product to support the SEO is better than 99% of startups. (Humming a few bars: OKCupid has rabid fans amongst folks whose dating behavior results in banhammers at other dating sites, and they leverage that to the hilt.)
Sponsored #1: Match.com Sponsored #2: top10bestdatingsites.co.uk Sponsored #3: matchaffinity.com Ranked #1: plentyoffish.com Ranked #2: dating.guardian.co.uk Ranked #3: eharmony.co.uk Ranked #4: mysinglefriend.com Ranked #5: loopylove.com Ranked #6: flirtbox.com
I can't locate okcupid in the first 5 pages (at that point they were all no name sites) this seems strange to me, is ok cupid #1 for you?
Guess they rank differently based on geographic location...?
FWIW the top results are also all Four Season's actual site, which is what it should be.
SEO is tough in the web app market, but if you're a content based website, SEO was and still is a very viable strategy. Look at Stack Overflow for an example.
When they succeed, that focuses attention on the new media and techniques, and leads to crowded fields. Then the next generation has to come up with something else. Groupon did not grow on the back of SEO. It grew on a combination of Facebook, Twitter, cold-calls and good old-fashioned copywriting.
It may still be possible to succeed using some overlooked wrinkle of SEO, or SEO plus something else. It's even more likely to happen if everyone takes your advice to ignore SEO... except the one startup that doesn't.
Sorry but just because this is the internet doesn't mean real world business rules don't apply. There is a difference between form and content. Your only reasons for preferring Oyster over TripAdvisor is that the page is cleaner and there are less ads? Ummm if you had actually used the two services it would become clear that TripAdvisor has better content. And again, just because this is the internet doesn't mean that there is no barrier to entry. Think about the search engine market, the social networking market, the audio statistics market (c.f. the totally off Last.fm article also curretly on the front page). Try displacing those guys.
Point is, if Oyster in fact proves to be a superior website in the long run, it will hopefully (and probably) get its due. But to expect an algorithmic search engine to order results based on hope is just... wrong.
If you think only black hat link builders can move the needle, you aren't meeting the right people.
Also, why can't startups just raise money to buy an existing site with inbound links? A domain is just a pointer, and handled properly, there is little downside.
That was kind of my point--SEO makes a huge difference in the content business. They got beat with their own content!
My personal experience says he's right. And I think the Stack Overflow example does too. Even when SO redesigned itself to make the site more SEO-friendly it couldn't compete with some of its imitators -- presumably because Joel and team were averse to making changes that would hurt site usability and aesthetics.
SO got very significant search traffic with little apparent effort (that may be too harsh, but they were certainly not very aggressive).
http://www.codinghorror.com/blog/2009/02/the-elephant-in-the...
This was before they made updates to deal with people out working them and at the time they were getting 83% of all their traffic from Google.
http://gaming.stackexchange.com http://cooking.stackexchange.com
All that said, I appreciate the thoughtful reply. It's rare for people to link to supporting data like this. And maybe you're right! Upvoted.
There is no rule that says you can't sell a web application with a content-based website. I mean, if you're using AdWords, you're essentially outsourcing the production of content leading into your landing pages to the more efficient content farms, who will get X level of results with pages tangentially related to your product festooned with ads (including your's and competitors'). Why not write the content yourself, make the quality a few notches above "How To Boil Water", leave off the competition's ads, and pay for the content once as opposed to leasing traffic from it monthly?
Thanks for blogging Patrick, it's a great resource for the rest of us.
Sure, the industry has spawned aggressive black-hat SEOs that make "profitable" keywords very competitive. But I feel that a startup that's carving out a niche that's not as cutthroat as "hotels", and more focused than content farms, can still make search engines a significant part of their traffic.
One example - I have a health site, and realized that I could write an article on medications when they were officially named - as until then, the name was a closely kept trade secret. This type of trick could lead to gaining traffic over established players like WebMD who were less nimble.
Ultimately, you need SEO, you need great content, you need everything if you want to succeed. But SEO still works very well and still offers plenty of room for people to outmaneuver and perform the big names.
However, in subsidiary markets where the volume isn't as large, it's a valid marketing channel for ancillary revenue streams. Much like retargeting or PPC or having a Facebook fan page, in these markets, SEO won't be your thing. It will simply be a thing, because the volume is significantly lower and often times, in the "startup" environment, what you're offering isn't necessarily something that people know how to search for.
If your aim is for the long term, throw out the bait and continue building for some long-term keyword like "cheap flights" - but in the seed-investment environment where traction must occur quicker and something positive must be seen somewhere - trying to achieve such a keyword would be a suicide mission, and as such, would almost make this post an accurate take.
Because, if there were no superior alternatives to SEO (just for argument's sake, I don't believe that), then SEO would still be a viable marketing strategy, despite its flaws.
The niche site I started as an experiment a few months back is actually doing better than the older site.
In my case, it took 5 years of bootstrapping to hit 1M uniques per month from organic and 7 years to exit for 8 figures. If I'd had investors to contend with, my head would have likely been on a platter well before that.
I also believe that the notion that you can't have a great user interface and optimize for SEO at the same time is wrong. Well optimized websites have a lot of additional content below the fold on their home pages. Most users don't see it, but the search engines do.
Re: Jonknee - SEO is tough in general to do it effectively and build backlinks you need to be createive.
RE: artisdb: He does provide a link in the comments section for what you're looking for. I'd also take a look at McClure's Slideshare for other ideas - http://www.slideshare.net/dmc500hats/startup-metrics-for-pir... (acquisition part of diagram is on slide 3).
Re: Sawyer - that's a very interesting point. I'm surprised modern search engines haven't found a way around ajax and other modern techniques. i would assume they're close since they rolled out ajax tools for adsense recently.
The sites described don't use SEO as a marketing strategy. They used SEO as a business model. Marketing is about getting people aware of your business. What's discussed in the article is getting customers to accidentally use you.
Github is the perfect example of this strategy working today. It's a bit different than examples of yore, but certainly still quite lucrative.
I wrote a post about this sometime ago: http://marcgayle.com/githubs-brilliant-organic-traffic-acqui...
I can bet that if Github released their traffic data like Stack Overflow did, a large portion of their traffic would show that it comes from the long tail of many keywords associated with open-source repos from Google.
My startup is in enterprise software and services and I had more than $200k in additional revenue last year due to SEO (of course it took me two years to get any decent SEO traction, but it was still worth it). I should note that I didn't go after primary search terms, but got this mostly through long tail keywords that were directed at my niche.
Observe X (Trip Advisor above Oyster)
Observe Y (Trip Advisor has a cluttered ad-strewn page)
Conclude that X is a result of Y.
One counter-example to refute article: Wikipedia
2. Increasing search engine ranking isn't hard. You can overpower seemingly entrenched websites with a mild link-generation campaign.
3. SEO is all about inbound links and not much else. Aside from blogspam, I haven't seen a website that seemed to compromise usability for on-page "search engine optimization", the latter being so severely deprecated that it's only peddled by people who have the word "SEO" self-proclaimed in their job title.
The point is that if your site is an application, rather than a repository of written content, SEO is going to mean writing keyword laced content, and then building inbound links. Obviously this is a sub-optimal way to market if you're a startup; it's far better to grow as Facebook did, by word of mouth and strong network effects.
- potential competitors can't compete on price since they'll be more reliant on AdSense
- potential competitors will need more money to survive to the point they see any SEO traffic.
Yes, link trading might not be directly relevant for the user, but i consider it much less bad than link farming and spamming, so I'd rather call it "gray-hat" or so.
However, let me set the tone by defining at a high level what I find to be the core of SEO today (from my limited experience):
* Being indexable - Make it easy for Google to read and store your website. Building your site using web standards is easiest way to do this.
* Be relevant to what people are searching for - If someone is searching for "some phrase" and your site doesn't have those words, Google has no way to connect you to the phrase. The more content you have around the topic, the more likely your site will be considered relevant to what people are searching for.
* Build authority of your website - Quality & quantity of links are one of the primary ways Google figures out how to rank the content the are going to suggest to their visitors. Other factors play a role, such as site age, but a lot of high quality links trumps everything else.
Now that we have a foundation to start the conversation, let's dig in.
1) Startups today will have a "tougher" time with garnering traffic from SEO but that's true of almost anything at any point in time. People always complain about the good old days but what they are really saying is that the game is different now. If people from 1999 timetraveled, they'd be jealous of our overall low cost for startup and even how many people are online. Yes, times are different. Deal with it.
SEO is harder today because there are entrenched players who see the value of SEO and are willing to make the investments. With that said, a solid 70-80% of the players who are leading the SEO rankings were likely not there a couple years ago (just from anecdotal observation over time.) This means that a year from now, you could be at the top of a really competitive term that will drive your sales, if you invest the time, energy and resources it takes.
2) The fact that search rankings is more competitive now is actually a good thing. Getting ranking won't be a walk in the park but it'll be just as tough for someone else once you're leading the pack. It's a worth while competitive advantage that will be valuable when you are ready to sell and it'll help you make SALES which will bring in REVENUE. Profitable revenue will give you the fuel to live another day and eventually figure out how to really be successful. Profits trump everything, IMO!
3) Long tail search is growing and will likely become bigger than the high volume terms as people become more able to request more specific terms. This presents a lot of opportunity to the creative marketer who can guesstimate the search phrases their prospects will use and it presents low competitive overall.
4) SEO takes resources to do but it actually is best done when in combination with other things. This means the margin resources needed is fairly low. For example, if you're going to make something remarkable and attempt to get lots of PR, keeping SEO in mind will help you get a lot more out of your effort and the cost difference will likely be a tiny percentage of your overall time and money investment.
5) And lastly, SEO is good for the soul. One of the best SEO advice I got was "Why does your business/site deserve to be #1 on Google? Why should they refer people to you?" If you think about SEO from that perspective, you'll do right by your visitors and you'll improve your entire business.
For all the above reasons, I can see where Chris is coming from but I strongly disagree.
That being said, studies do prove that content drives traffic and linkage and that the more linkage you have, the higher your search rankings. Whether you like that or not.