Well they'll cheer until they realize why everyone chooses TM. Their competition isn't any cheaper and has an even worse customer service. Seriously, I got tickets to a Luke Bryan concert and had to use some no-name ticket service and their "customer service" was a phone number with a full voicemail and was only open Tues-Thurs 8-4 PM. I just checked again and they have since switched to TM.
Honestly just call the box-office. It's rare for TM to have an exclusivity contract and most places will just charge you the sticker price and mail/will-call the tickets since it's all the same to them.
That's not true. Live Nation runs many big name tours and will (allegedly) avoid venues that don't use Ticketmaster.
For starters answer the question 'why everyone uses Ticketmaster'?
What's the value again?
Because there is no obvious value-creating reason.
Live Nation owns 200 venues, and 300 major artists. With enough control over the value chain, you have to pay their tax, or go out of business as the artists they control - or other artists they can bully - avoid your venues entirely.
Their power is entirely based on anti-competitive practice - they don't actually do anything of real merit.
Plainly 'selling tickets' is not hard.
If the total cost, including all fees and taxes, is more then you want to pay, then don't buy tickets.
Don't blame Ticketmaster for the high price to see Drake in concert, blame Drake fans!
But if the Drake concert is cancelled, or re-scheduled, then do a chargeback.