This is completely unsurprising. Ticketmaster's entire business model seems to be monopolizing ticket sales and then gouging the consumer, so one last stick in the eye from them seems in character.
If the total cost, including all fees and taxes, is more then you want to pay, then don't buy tickets.
Don't blame Ticketmaster for the high price to see Drake in concert, blame Drake fans!
But if the Drake concert is cancelled, or re-scheduled, then do a chargeback.
Well they'll cheer until they realize why everyone chooses TM. Their competition isn't any cheaper and has an even worse customer service. Seriously, I got tickets to a Luke Bryan concert and had to use some no-name ticket service and their "customer service" was a phone number with a full voicemail and was only open Tues-Thurs 8-4 PM. I just checked again and they have since switched to TM.
Honestly just call the box-office. It's rare for TM to have an exclusivity contract and most places will just charge you the sticker price and mail/will-call the tickets since it's all the same to them.
That's not true. Live Nation runs many big name tours and will (allegedly) avoid venues that don't use Ticketmaster.
For starters answer the question 'why everyone uses Ticketmaster'?
What's the value again?
Because there is no obvious value-creating reason.
Live Nation owns 200 venues, and 300 major artists. With enough control over the value chain, you have to pay their tax, or go out of business as the artists they control - or other artists they can bully - avoid your venues entirely.
Their power is entirely based on anti-competitive practice - they don't actually do anything of real merit.
Plainly 'selling tickets' is not hard.
I have never purchased a ticket from them and never will. It is a matter of principle. If we all do the same they will either go bust (let's remember to treat similarly the Ticketmaster 2.0 that will spring up under a different name)(same tactics, different front cover).
EDIT: and the downvotes here is probably evidence that they succeeded
If you want to know who is responsible for a bad thing just answer one question: Who has the power to fix it? For example performers/venues could use a non-ticketmaster intermediary, and college professors/schools could assign a non-$300 textbook, but neither do because they gain substantially from the arrangement (either financially or in terms of free labor in the textbook example).
So if you "hate" ticketmaster or textbook publishers, you're playing right into their game and the problem will never be fixed. You have to pressure actual decision makers, not lightning rods.
It's not so easy. Doing so can lock them out of business with ticketmaster.
Is this actually true? I thought Pearl Jam(?) tried this many moons ago when Ticketmaster was far less powerful and eventually caved in because it was so stupidly difficult to coordinate all the idiots infesting the music event business.
Groups who choose to avoid them, like ZZ Top did for years, have limited venue options.
My issue is with every aspect of actually using Ticketmaster. Most competitors have much nicer UX; Ticketmaster is a bunch of legacy cruft held together with duct tape and prayers.