Hacker News Reader

How do you make sure the buyers will keep paying even after receiving the artwork? You don't keep the money in escrow or anything like that, do you?

Is there a way, as a buyer, to figure out how much shipping would cost?

View on HN

If someone stops paying, they're required to return their artwork (we even used to frame the relationship as a "rental"). In the case of a truly bad actor that stops paying and goes MIA, we make sure the artist gets paid, even if it's a loss for us.

For now, we charge a flat price for domestic shipping (with two tiers based on parcel size.) A near/medium-term goal is to integrate with shipping APIs for more nuanced shipping prices.

Be careful with insurance as they may consider this voluntary parting as opposed to theft if someone refuses to pay and refuses to return the painting

Reply on news.ycombinator.com