Now if only they would let me use the funds for flights I canceled at any point in time however I please, I'll care. If I fill out a web form in a specific way, then want to change some of the data I entered, that doesn't cost them anything. This especially applies to airlines that have open seating. I'm just a number moving from one flight to another and I can't change the name associated with that number? Why are you keeping my money and taking 100 bucks from it after a year? Oh yeah, "company policy". Airlines suck.