We've become such a cynical culture, once pitchforks are brandished they appear to be unsheathable, rather they grow sharper and more wild as the chorus of internet echos grow. While there is value in discouraging certain behaviors (and thus "make an example"), and encouraging new ones (some level of noise was needed to warrant a response at all), surely there must be a path to redemption, an acknowledgement of misaligned incentives in lieu of the demonization of individuals. There are too many true enemies in the world (most of them not processes not people) to harbor such disgruntlement against a platform which is by at least basic measures doing good (providing a service that is obviously loved and used by many and jobs and economic well-being to those who make and support it).
I personally have been wary of Zoom since the first reports of their apps doing shady things (and the forcefulness with which they attempt to make you use it) and don't find it provides any value over a multitude of other services. But this wariness warrants a mere "meh, I'll go elsewhere," not a crucifixion. Yet as the frothiness grows from this current story (and it's really not much of a story) it becomes more difficult to see just what sort of blood sacrifice will satiate the mob.