> When you didn’t bring me a cup of coffee, I felt disappointed because I have a need for inclusion. Please, could you get me a coffee next time?
No. Fuck you. Get your own fucking coffee. How to phrase this in the workplace: "No."
> Suppose product development has slowed down, reported bugs have increased 30% since last month, and sprint velocity is down by 40%. Your engineer is feeling desperately unhappy and is terrified of building new features because of the risk to the system as a whole. They want to stop building new features and refactor some of the system architecture. But what do you think their unmet universal need is here?
From your list, they need respect, empathy, space, and understanding. They need for you, the manager, to fuck off and give them space to not work on features.
> The sales director explains that the prospect said, ‘If you had a reporting dashboard, I’d close the deal right now.’ The director is concerned that they’ll miss out on the deal without this feature, and feels altogether rather helpless.
The sales director needs to learn to fucking code. They need to understand that their pressure is going to cause engineers to quit.
> What possible solutions are safe and fun for engineering, and give the sales director more independence and support?
Do you know how to fucking code? I suspect not. You sound horribly incompetent, and worse, you sound like you encourage others in their incompetence. Engineering isn't about having fun; pay attention to your metrics, disregard features, focus on bugs. Sales does not need more independence; they already are selling far beyond engineering's capacity, and they need to knock it the fuck off.
The worst part of all of this is that you are probably well-compensated for this work, despite the fact that it promulgates systems which abuse and ignore the needs of laborers and consumers alike. When you are a word-weaseling suit-wearing grey-faced rent-seeking labor-harming parasite, I feel disappointed because I expect better moral and ethical behavior from humans. Would you be able to fucking knock this shit off already?