Zoom works so well, given a lot of us can't work or learn face to face at the moment, I think we just have to work with Zoom constructively. There are equivalent or better solutions in niches but no general solution that really stacks up. Report security issues. Keep them honest. And don't use it for discussions that are potentially highly sensitive - buyer beware.

I would much rather use an open technology with FOSS software with end to end encryption and all the nice things but I know from experience that no such app is going to be on every platform with all the features and be useable by non-technical people.

There is a lot of negative media being generated at the moment and while I can see the problems and I am sure the people reporting them are all genuine in their motivations I don't trust the media not to be pushing an agenda when one company is doing so well out of this and their competitors are struggling. Skype had Zoom's space, and many of the same security and other problems and they were bought and mismanaged into irrelevance. Whatever Zoom is doing, they are still doing it better than most of their competition.

I think we need to give Zoom a bit of space to make things right. They are suddenly under a huge spotlight. People are so divisive and ready to attack. Save your energy for battling bigger problems like staying alive and keeping an income.