Stories gathers everything that happens regarding a user on a timeline
We have a SaaS that is running pretty well for a couple of years, but we always felt blind when it came to our users. Out of frustration, we developed our own tool that gathers everything that happens regarding a user on a timeline.
It allows us to visualize the journey of a user, by showing us all the actions taken for or by a user; both across our product and the different tools we use.
Few friends asked me if they could try it for their own startups a few weeks ago. We gave them access and they really loved it. So we thought we should make it available for everyone and run it as a side project. We called it Stories (www.getstories.io).
What do you do to have a clear understanding of what is going on with your users? Please let me know
Also, I'm an expert on product and user data. I'll be happy to answer any questions on these topics.