People's decisions today are so influenced by media that fake news become acceptable (like white lies).
Media has to act as the Catholic Church did in ancient times. It has to make up some stories to control people's behavior.
Toilet paper is an example of this: you talk about a shortage, and people will buy more. They don't believe it's really necessary, but since they know other people are buying and the media is talking about it, even smart people understand demand will increase and stocks will fall, so they buy more.
Same with masks: if you tell people "they work, but don't buy them" it will have the exact opposite effect.
In China and other Eastern countries, this is dealt with by causing fear in people: "if I buy a lot of masks and the state finds out, I'll be in trouble".
We don't have that tool in free Western countries. So media manipulation becomes the only effective tool for behavior control.