One of the problems the UK has is that "The Big Society" was used as a political punchline for the best part of the last decade.
I'd be much more likely to accept that this was causative if not for the existence of San Francisco and other one-party cities that nonetheless exemplify incompetent governance.
You ever been to a DMV? Or seen someone treated at the VA? Or heard how patents are issued at the Patent Office?
The government is good at some things. It's really, really bad at others, and has zero accountability most of the time.