There is a serious moral hazard faced by most administrators of the so called "heroic professions" (doctors, nurses, teachers, fire-fighters etc). The trouble is that their jobs involve taking care of people and a significant portion of their personal identity is wrapped up in this. Doctors will work extra unpaid hours "off the books" so patients won't suffer, teachers will buy classroom materials with their own money, fire-fighters will still respond to fires, even with inadequate safety gear etc.

Bureaucrats are more or less free to make whatever cuts they want in these professions because they know that those on the front lines will quietly mutter "I will work harder" and pick up the slack until the stress finally drives them from the profession entirely.

I've never once seen an employee of the DMV run out to kinkos and spend their own money because the copier was broken.