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I've found that the call quality drops after about 20 minutes when using the Zoom web app on Chrome with participants from London/US. Also, the memory usage of the Chrome tab goes sky high. Doesn't happen with hangouts though - that actually feels quite smooth in comparison.

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Anecdotally, that happened to me several times between London/US... Curious of an actual investigation into this.

I have never had a Hangouts meeting that could be described as "smooth" other than 1:1

Conversely, most every multi-party hangout I have had has gone perfectly. And I have them multiple times every day.

I concur. I use them to have meetings from London with clients in the US (3-4 participant calls), and they're actually very smooth.

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