Pandemic is a big-picture word. The average family will be far more affected by the results of serious people taking things too seriously than they will by the virus itself. The reason my neighbor can't go to the store and buy TP has nothing to do with the specifics of an illness and everything to do with over-serious, poorly-calibrated perceptions. (Downvote away, but that doesn't change the world condition)
To the contrary, regular non-joking, totally serious people still call it Chinese flu, bird flu, I've even heard bat flu, probably some others. I think you are forgetting common lack of awareness / ignorance.
https://www.reddit.com/r/China_Flu/
https://en.wikipedia.org/wiki/China_flu
https://extra.ie/2020/01/18/news/irish-news/new-chinese-flu-...
https://www.inverse.com/mind-body/wuhan-flu-how-to-protect-f...
You can see why--a lot of media sites like the one above still show their original URL even though the titles have been changed.
I would imagine their risk of contracting the disease is much lower than majority of people.
If they would be asked to stop performing their job it would be to be with solidarity with the rest of people. It's not like the air is poisoned.