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Comment by maartn | Hacker News Reader

Great work. If you can make the service GDPR compliant and get certification you are probably 2 steps ahead on any big brand where it concerns Europeans. Distrust towards built-in AI on devices like Ring and Nest is growing. Is offering a white label version on your roadmap?

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Thank you! Great feedback. We are actually GDPR compliant but don't have the certification yet. The cameras we are offering are indeed white label cameras. They are the same cameras as the ones sold by Wyze...

Then I'd expect at least a link to a privacy policy somewhere on the site?

You're absolutely right. We have been finalizing the details. we will add to the website asap. If you have additional specific concerns/thoughts, I would definitely like to know what they are.

My main question would be: where do you get your training data? A large source of unease with ML tech on inputs from users homes is based on that and the processing around it.

We are using some publicly available data and have labeled some data ourselves. We are not using users data for training currently.

Congratulations on launching. It is a very fascinating tech space.

Could you elaborate how the system as a whole is compliant with GDPR and other European privacy laws?

I ask because I explored and eventually decided not launch a computer vision product (in 2014) due to compliance aspects.

Looking at it from the whole system perspective, with a camera pointed at your neighbour's garden or the street in front of your home it is quite difficult to make a compliant system:

First, there are the hurdles of the GDPR (it has to be a legitimate purpose, the subject has rights and must be informed etc....).

Second, there are the broader privacy laws for public spaces, where it is mostly illegal with exceptions for government and some specific use cases for banks etc. (I am familiar with Danish rules, not those of every EU member state).

I did meet a startup some years ago that claimed that their computer vision was not video surveillance since they did the video stream processing on-device and only emitted events (not video) to the network, so perhaps there is a way to do it nowadays.

I would love to hear your perspective on the current compliance concerns for this type of computer vision systems.

Thank you! I guess I should not have said that as we have not looked into all the nuances yet (some of which you mentioned), but we have taken many extra steps to design the product/architecture with the main principles in mind from the beginning. For example, what we store, how we store them, allowing users to have control of their data (as an example, as I mentioned in another response, we allow users to delete the alerts and when they delete an alert, we permanently delete the corresponding video clip), and of course if a users decides to delete their account, we permanently delete all of their data.

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