You're absolutely right. We have been mostly focused on the technology side and have been trying to move fast and learn from our users. I agree we need to invest more in providing more details especially on our website. Appreciate your feedback.

Re your point about user data, we are not planning on monetizing on users data--we currently only store 10-second clips corresponding to the alerts for each users events of interest (not even every detected motion) when they happen so the users can view later.

The lack of an About page is weird.. I don't think you are being too cynical, the lack of information about this company on their site is concerning. Especially considering they are selling cameras you put in your house.

I'm also surprised by the name they chose, as Visual One is already a software product by Agilysys. I would be surprised if it's not already copyrighted?

Hey! You did a great job! I also think it's too cheap. As you are dealing with security, people need to be sure it will work so maybe higher price would be better. Do you have competitors? I would advise you to be around the same price.