Congrats on the launch! What's the minimum number of support agents do companies need to have before you're a good fit for them? Or how do you think about what a qualified customer looks like?
Most smaller teams can get away with 9am-5pm weekday support for quite a while. However, once you have enough volume where you need to start staffing weekends or staffing earlier/later in the day, it becomes a lot harder to manage your team and that's where Assembled comes in.