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That's literally the point. Tests are getting refused so someone (like yourself) can respond with "But so-and-so says there are only X cases!!!!!"

This isn't an accident.

The diagnose was just "viral pneumonia" and they were refused the test for COVID-19.

If they do not want to increase the number of people infected of coronavirus, they will probably give you a diagnosis of "viral pneumonia" and refuse to test you so you cannot be counted in the coronavirus toll.

because they were unable to get tested.