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I'm sure if you used a credit card you'd have no problem getting an involuntary refund from SXSW. After a few thousand of those I'm sure their stance would change.

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You only have a 3-6 month window with most credit card providers to be able to initiate charge backs.

So it very much depends on when you bought the retail ticket.

There's a myth that chargebacks are automatic or easy.

You have to make a chargeback complaint, have that investigated, get approval from your issuer, then wait for a refund.

Sometimes it is pretty easy (Chase). I did a charge back on my card with the click of a button 'Dispute Charge'. I received a refund almost immediately and the dispute was sustained

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