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We have reserved a booth and planned to launch our SaaS product in SXSW. Hopefully they will refund. Probably a local positive coronavirus discovery forced the city. Just guessing.

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My guess is they should and will, if not, call your credit card company and file a cancellation there for non-fulfillment of goods/services.

Edit: Sorry about your launch being cancelled, the Coronavirus is a bummer, but you/we are doing the right thing here in trying to curtail its reach.

Yes. We are fine with it. Correct decision by the city. Wish they could have done this little earlier. We would have saved some money - banners, t-shirts and other stuff.

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