But on the same site:

https://www.americanbar.org/groups/professional_responsibili...

> The ABA is not a lawyer disciplinary agency and has no authority to investigate or act upon complaints filed against lawyers. Each state has its own agency that performs that function in regard to lawyers practicing in that state. Locate your state agency from the Directory of State Disciplinary Agencies.

So you're not dealing with the ABA, but the underfunded and understaffed state board.