We reported it to the police, of course, but I don't think it was ever really pursued. I wanted to dig in myself but whoever the company was said they wouldn't give up the records without a subpoena. Very frustrating as I am the person who was being impersonated.
It seems like there are times where you should have standing as an individual to get a subpoena for information directly related to you.
I kinda get the point. If someone impersonates you, that information should not be protected because it's supposedly you.
There is, or there are. Western Union just doesn't care about it, because it costs money and their fee still gets paid if the scam works.
I would expect my relatives to validate my identity before sending money to me via any new method.
I believe there has to be a reasonably high bar that a person has to clear before a company should be even allowed to assume they are who they're claiming to be, but once that bar is cleared no information regarding or directly linked to the person in question should be withheld from them.
Under European law, "you can request access to the personal data a company or organisation has about you, and you have the right to get a copy of your data, free of charge, in an accessible format." [1]
[1] https://europa.eu/youreurope/citizens/consumers/internet-tel...
We felt more than a little paranoid (and the babysitters probably thought we were nuts) but anecdotes like yours reinforce the need to be careful when relying on easily-spoofed caller ID for identity protection.
Btw, in my language there is no distinction between warrant and subpoena, both are just court orders.