I am not too happy with the phrasing "Outside of a company there are two types of meetings; 1) When you want something from someone, 2) When they need something from you."

I like to think about my meetings as "1)Am I building a relationship? or 2) Is this a transaction?" If it is 1, then I would invest more of my time into this. I do not want to spend a lot of time in building a relationship with my plumber, even though I do want something from them.

I believe the author was thinking the meeting as a relationship building while the founder was treating as a transaction and hence the disconnect.