We bought the Samsung washer because it was highly rated by Consumer Reports. Boo on Consumer Reports.
Our washer was defective from the factory. It had a deformed part that leaked water on the floor. Luckily we purchased the extra warranty. Unluckily Samsung was giving us the run around about fixing the washer. We even said that we would make the repair if they sent us the part. Boo on Samsung.
Finally the store that sold us the washer replaced it and sent the defective washer back to Samsung. I wish I could praise the store (Western Appliance) - but they are sadly going out of business.