Don't they still have pieces of their website that rely on Adobe Flash? I haven't personally used them in years, but I distinctly recall reading this on a very recent criticism of their service. If that's true, then that's a sure sign of stagnation.

Because it’s true, it’s a terrible piece of software. The account sync is unreliable, the automatic tagging of expenses is horribly off most of the time and on top of all they sell your data to creditors and other third parties. No, thank you. Look at Copilot if you want to do all of this but much better!