Even only hearing your side of this, I think Discord is being reasonable. It sounds like anyone could grab a cheat from your server and go wreak havoc on an unmodded server for this game... surely your mod isn't universally used?
I think not allowing the distribution of cheat software even for benevolent purposes on a platform so widely used by a general audience is probably a reasonable choice.
The actual slippery slope is that making excuses for companies that act inhuman just allows companies to act more and more inhuman.
Precedent matters when it comes to what you host because it does put a significant burden on discord to distinguish what content is malicious and what isn't once they allow malware to be distributed on their service. If the platform becomes infested with people spreading malware for games users or other game developers will avoid it, harming discord's business.
If you want to have a community of people that shares content that violates the terms of service of a lot of existing software then you'd probably be wise to host that platform yourself rather than expecting a game chat company to facilitate the sharing of game-breaking software for you.
This seems like kind of a red herring, because it doesn't address the question of what behavior is reasonable. You're throwing out a generic talking point that would make essentially any behavior "reasonable" if we actually accepted it as a justification. This is like getting caught cheating by your spouse and trying to justify it with "It's a free country!" It doesn't matter, because your legal obligations are not the point.
> Precedent matters when it comes to what you host because it does put a significant burden on discord to distinguish what content is malicious and what isn't once they allow malware to be distributed on their service. If the platform becomes infested with people spreading malware for games users or other game developers will avoid it, harming discord's business.
This is not saying Discord's treatment of OP was reasonable, it's just speculating that Discord are unreasonable because it's cheaper to be that way. I agree that's probably true. And I'm saying I think we should carefully consider whether we want to deal with companies that have that particular set of priorities. Maybe the answer is yes for you, but a lot of people and businesses have been burned by similarly inhuman customer service from (for example) Google, so I think it is at least worth recognizing unreasonable behavior.
You're right. And this is another reason why Discord should not be used.
It would be like saying that police aren't allowed to speed when they have their lights flashing. No. The exception has been granted. You can't use the police's exception when you speed because you aren't operating with that granted privilege.
Twitter, Facebook, YouTube but never Gmail.
Do you have an example? I don’t recall ever seeing that. I’ve seen mostly for other services.