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Duplicate of this: https://news.ycombinator.com/item?id=22366280

How do people calculate and factor in the dependencies of 3rd parties into their SLA's?

Some ITIL buzzwords to search:

- OLA (Operational Level Agreement; usually an intra-organizational dependency)

- Underpinning Contract (3rd-party)

Figure out what people want, and compare it to a worst-case scenario.

I've been getting 500 errors on any page load for the past 10 minutes or so. The status page just shows 'webhook' errors, but it looks like it's more widespread than that.

Time to go get caffeine and take a morning break!

Posting here isn't part of your break :)

Important part of my working hours!

I love the smell of fresh deploys in the morning

Smells like victry^H^Hery^H^Hoyr^H^Hry!

Error 500 on all github.com pages. Github Pages however seem to be working fine.

They're behind the Fastly CDN I think.

Issue and pull request comments are now working again.

Well guys, what say we all go get some breakfast? No work is getting done right now.

GitHub Outage