Are you working on other ideas at the moment, or focusing on this one?
Were you actively ideating, or was it more of a "I have this problem. Wow, this software is expensive and too complex, I just need a simple solution" and then you built it?
We have couple of other products in cloud telephony and call tracking space. And, one product in the making.
We are big time bullish on these 3 themes: 1) remote work is growing 2) companies adopting automation in every process 3) all businesses will eventually move to cloud
So, we are always open to ideas that satisfy these three themes. We were using these shared inbox softwares for other product for over an year or so and knew about all the problems that our team members were facing. So, few events (missed emails, poor integration & rapid increase in our bill due to hiring) triggered the decision to build a better and affordable solution.