Reid Hoffman's $30M bet: Send partners, not cash, to startups
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Historically, the problem is that VCs tend to send "subject matter expert" type consultants who give advice. Startups need someone to do the work more than they need someone to give the advice. The VC-provided talent usually generated more work than they solved with questionable returns for the company.
Unless Reid Hoffman has cracked the code of sending the right people to get work done, I'm suspicious.
The entire model attracts the kind of "consultants who give advice" you describe. After all, people who want to get their hands dirty, i.e. people who are a good fit with startups, are overwhelmingly going to want to work directly for said startups.
We also had this super weird mismatch with perceived value. The operational VC "billed" agency-style, so by the hour, at (to us) outrageous hourly rates. It was like 6x what we'd pay a salaried employee doing the same work. We didn't "feel" it as bad because it cost us equity, not money. But we'd have never hired that agency for that money, if it was cash. The moment we realized that this was the case, we stopped the collaboration. It was a costly distraction and nothing more.
I'm curious if Hoffman found a way around this, but I don't see it in this article.
This kind of pricing, when implemented, is a clear case where the interests of the startup and the VC are misaligned. It's up to the founders to recognize that the "operational VC" model is a bad deal for themselves, and reject it accordingly.
That's only assuming he doesn't understand the VC model, which I doubt. The extremely power-law nature of VC investments means he can get better returns if he maximizes the growth trajectory of his portfolio companies, than if he maximizes the size of his share (by billing at high rates, i.e. at the cost of potentially less steep growth). Unless he's a moron, he'll genuinely want his sweat investment to cause tremendous growth more than anything else.
I think that the incentives are aligned as much as they are with cash VC investments (i.e. closely, but not entirely, because the founder has all their eggs in a single basket and the VC doesn't). I just think he can't pull it off. :-)
But back to the billing: it is in the VC's best interest to acquire the largest possible percentage of the company at the lowest possible cost. When the VC is investing "services" instead of cash, and has control over the pricing of the services, it would be in the VC's interest to provide a smaller quantity of services in exchange for the same amount of equity, since this decreases the VC's cost of investment.
You're right that it would not make sense for the VC to make a deal that is egregious enough to choke the company's growth, since that would diminish the value of the equity, but rational VCs would not intentionally make such a deal. Also, since the services in this arrangement cost the company equity, not cash, I think overbilling would only hurt the company through opportunity costs (as the equity could have been used to obtain a better offer).
Whether it makes sense for the VC to overbill for services also depends on how much equity the VC owns. Most of my above comments operate under the assumption that the VC owns a small percentage of the company.
This is a good point that I had not considered yet. Thanks, I agree.
I've been on the other side of this with a few startups, and the right answer is almost never to come in and drop a bunch of code as much as founders would like an extra set of hands.
A good SME can come in and have a solid whiteboard session with a team to shave off the first two iterations of development. I've done this before from a security perspective where just making the developers aware of the sharp edges and being available to answer questions was a massive force multiplier.
We had a VC pull this garbage once. Although it wasn't for equity. They just offered it as a service "at cost".
We dropped their $90/hr Manhatten based book keeper and $800/hr attorney just as quick as we could without ruffling too many feathers.
I think that's moderately useful - doing the work on building financial models or finding operational hacks to solve specific problems can be helpful, and isn't really a thing where it is annoying bringing a person up to speed only for them to leave.
No way. Assuming a 4 year investment that's lower pay than a low risk bigcorp job.
This is a little bit disingenuous, because I’m pretty confident outside the 10% best case, there’s a pretty broad distribution where you work long hours and come away with SOME return, so I suspect the expected return may be close to even for passionate founders, albeit probably with more stress in the overall effort.
Of course, the people starting companies usually aren’t guessing they have a 10% chance of success; you need to believe you’re an outlier to be successful in the startup game, it seems to me.
I'd suggest thinking about this as an innovation on the venture studio model, or later-stage accelerator model (e.g., YC's Series A cohorts). I've spent the last few months toying with the idea of a venture studio and the economics are hard to swallow for some founders and for later-stage VCs... A model like this, where you get an operating, experienced serial entrepreneur to help you and kick your ass... I like that a lot. It's different and worth following, if nothing more.
Google Ventures for example has a similar capital services model. Once you took money, you had access to a pool of GV folks who could help you with design, finance, engineering, etc. Having this talent to tap in to helps you avoid spending early money on things that aren't worth a full FTE but need to be solved.
The only thing new here is that they took out the writing of the check first.
Me too. :)
> and the economics are hard to swallow for some founders and for later-stage VCs...
Can you elaborate on that a bit? What model are you considering and what constraints do you see?
If I were a Series A investor, I might take issue with the initial cap table being so diluted by a venture studio, but I' not a Series A investor.
I'm being very pithy here-- happy to discuss at any point if you'd like.
I would totally jump at the opportunity to take something through the early stages with a venture studio before raising money. It makes a lot of sense for a lot of reasons-- just probably not to certain kinds of founders or investors.
How diluted do you think it would have to be to make the economics work for the venture studio? Where do you think a Series A investor might start taking issue with the dilution?
For more info, see: “conjoined triangles of success”.
But, in both cases, the VCs contribution was in introducing us to great people, who were ready to work.
This approach by Hoffman feels like the situation we had at Netscape, where we had a Business Server division, spun off from main HQ, but they were required to use our IT services, which installed systems/networks that made total sense for Netscape IT, but probably were overkill for a small scrappy startup. The incentives were in conflict.
This gives the an amazing amount of "insider information" that, ostensibly a VC would have but I have found in practice VCs don't have the ability to really get from the regular CEO/operator updates and growth boards.
2) It also means that you are privileging information from your "mole" who may have a different agenda from both the company and the VC.
Every time I have seen a VC put an "insider" into a company my advice has been to consign him to metaphorical Siberia. The companies who didn't follow this advice regretted it terribly.
Couple this with a proof point that specialized teams like Latacora[1] are proving themselves out so they figure why not also get the inside scoop while turbo-charging their portfolio companies.
Latacora manages a startup's entire infosec function for a period of time allowing founders to focus on more important parts of their business. I don't believe anybody would have thought your model would be possible during a startup's early stages without being managed directy by a tech founder, but Latacora's sucsess invalidates this assumption.
If infosec can be managed externally, why not other sacred cows like engineering, marketing or other key gaps where founders need help during their initial year(s)? I think Sweat Equity Ventures is going to explore this question more deeply with this model.
I understand that Latacora doesn't invest in client companies -- that's where my analogy ended.
If I were going to try to ramp up an idea, I'd be extremely wary of accepting someone that way, especially if they were expecting to assume any amount of control.
I guess this model presumes that the right people will be supplied by the investor to fill predetermined seats. Does the CEO have a say in that? Is it possible to fill seats without the CEO in the decision making process? If they do have a say prior to investment, then why not raise capital and hire people of that caliber regardless?
If the issue is that some founders with good ideas are simply clueless and a team that knows better must be built around them, it seems conflict between the CEO and the new team will be inevitable.
> Steven D. Levitt noted that some of the companies selected as "great" have since gotten into serious trouble, such as Circuit City and Fannie Mae, while only Nucor had "dramatically outperformed the stock market" and "Abbott Labs and Wells Fargo have done okay". He further states that investing in the portfolio of the 11 companies covered by the book, in the year of 2001, would actually result in underperforming the S&P 500.[6] Levitt concludes that books like this are "mostly backward-looking" and can't offer a guide for the future.
For example, f you're a non-technical founder doing a startup that's more a business model innovation than a tech innovation, you need a solid early team, but you don't really need the full-time services of a strong CTO to do the hiring and set the initial technical direction. If you end up with product-market fit and need to grow beyond one developer team, only then do you really need somebody with more tech experience to be around full time.
Honestly, a lot of pre-fit startups would be better off filling some roles like this. At one point I talked with some friends about setting up a venture labor firm. Startups are risky as hell, and from the labor side it would be great to get some of the de-risking that comes with a portfolio approach. It would also let you share great don't-need-them-all-the-time people without a lot of shenanigans. E.g., visual designers, ops consulting, user research, security expertise, and other technical specialties.
So yeah, the CEO should still be able to get the right permanent people in right seats once there's a real seat for them. But this way you don't have to do without the skills until you have a seat.
Right, but at some point "de-risking" seems like it can easily become "we're installing our own leadership team/ops staffers to make sure this company moves in the right direction."
I think it'll wind up divorcing the company from the vision/passion of the founder — and that might be a fatal and overlooked risk in itself.
The tangle of thorns surrounding trying to get any kind of satisfaction guarantee, or complete alignment of interests seems rather broad, tall, and deep...
How do you perform a proper search while wearing lots of other hats? I suppose it's a never-ending exhausting task?
Top level (C suite, VP etc..) recruiting is one of the primary jobs of a CEO and being able to do that effectively is a core task.
I think this really underscores the fact that VC's don't fundamentally care about the leadership abilities of their companies. They are investing in a growth curve around a product or series of products primarily, not strong leaders.
How could this possibly be good for entrepreneurs?
If someone approached me with this idea to help my startup, I would promptly move that email to my junk folder and stay focused on building a great product. If someone wants to invest money, sure I'd be happy to take it, but the last thing I need is more "advice" from armchair experts.
The VC pays for employees. The company pays the VC in the form of stock. The risk to the VC is the stock they've received is worthless or worth less than the cash they have paid employees.
Second, you didn't have to do any recruiting. This is huge. Recruiting soaks up the time of existing employees who could be working on the product. It takes money for ads, sourcing, sponsorships etc. It takes calendar weeks or months before you actually get somebody to start, which is a big opportunity cost to a start up. And it's hard. If you have first-time founders, not knowing how to recruit effectively is probably one of the biggest risks the company faces.
> Second, you didn't have to do any recruiting. This is huge. Recruiting soaks up the time of existing employees who could be working on the product. It takes money for ads, sourcing, sponsorships etc. It takes calendar weeks or months before you actually get somebody to start, which is a big opportunity cost to a start up. And it's hard. If you have first-time founders, not knowing how to recruit effectively is probably one of the biggest risks the company faces.
That does actually sound really good, at least in the beginning. I think it could lead to some awkwardness if the start up sees success and needs to expand (which company are the VC funded employees loyal to?), but those are good problems to have.
Any founder who receives such an offer should consider whether it's worth giving up equity for the B2B equivalent of a gift card redeemable only for services that may benefit, but may also harm the founder's interests in the company.
Finding the right person could take time and money you don't have.
I don’t see how you can both give enough stock to make it meaningful to the VC without vastly overestimating the contribution of the VC team.
I'd advise you to let them give you a quick pitch by email and see if it sounds reasonable.
As a founder, you have so much to learn. Be wise with your time, but don't shut out potential ideas from someone who says they want to help you. It's not every day (or any day, in my experience) that something like that happens.
Why should a founder take a claim like that at face value? VCs are not charities, and their "potential ideas" are constructed with their own interests in mind.
brenden2 has decided that this type of offer (giving away equity in exchange for services implemented by the VC's affiliates) is categorically unsuitable for his company. It's patronizing to assume that brenden2 is inexperienced for reaching this conclusion.
They funded the company and they could lose their money if the company fails. That's their risk. Now they are trying to help the company build a team and somehow that's a bad thing?
> The companies pay SEV in common stock shares, the same held by the startups' rank-and-file employees, and SEV's team, in turn, get paid salaries by the firm and also receive part of the firm's carry like a traditional venture model.
This is an exchange of money (to pay salaries, which is what a lot of VC money eventually gets used for) for equity. In other words, it's VC funding. It might look a little different than normal but that doesn't mean it's not funding.
VCs provide 100% of the funding, so they're taking the risk, at least for that individual company. I understand VC return is amortized off all their investments. But to say that VCs have no skin in the game isn't entirely accurate.
If you accept stock and a paycheck from a startup, that's VC money.
The investor provided talent could be a good approach to provide more relevant and needed support. In reality on many occasions I have had to question what the hell is going on:
1. I have come across many of the talent, where what they lacked in talent was compensated by strength of personal connection.
2. People just sprouting some inspirational fluff, and whose attitude is I am here, listen to me, do as I say, don’t question, without even getting into the trenches.
3. Then they start talking about the sacrifice and hard-ship, when they have no real comprehension and haven’t walked that path.
4. As for getting paid in equity, that is between startup and whomever, although I personally don’t like it, and won’t do it.
5. You can’t come in and work with early stage startups and charge them what you charge more established startups, and certainly not what you charge VC or family offices.
Drop your rates man, and come correct. There are enough leeches on, and vultures hovering around, startups and founders.
Cheers, Ace.
Also will other VCs invested in the same business benefit or lose out from a situation like this.
As stated, the contractors are not startup employees but gain any research knowledge are on patents. Do these partners still have non-compete contracts with the start up or can they freely leave with IP?
It seems like this system allows the VC to pull support easily. You can't force someone to continue to work for you. If the partners are time splitting how would you approach that situation? Can you fire them?
Seems much more complex than cold, hard cash.
Whatever happened to invest capital in good founders with good products in good markets and let the founders do their thing, with investors supporting them? Or has that venture approach which seems to have worked from the 1970s through the 1990s (and maybe early 2000s) stopped working well enough?
The 1970s-early 2000s produced some real companies providing real value and are still around for the long haul. I'm not so sure about the post-recession VC-inflated startups that seem to be more about big money and big egos than big value.
The sorts of technical decisions modern startups tend to make primarily make sense if you're looking at the company from an "eat the world" point of view. So if you squint hard enough at their decisions they look good from the POV of that you have barrels full of cash and the only way you're going to succeed is when you have thousands of people working for you so you may as well build for that case from the start.
But if you take away those barrels full of cash those decisions no longer look good. Maybe they can offer technical advice on how not to do this and plan and build their product in waves to optimize each step in growing the company. But in my experience there is a huge lack of people that can accomplish this in the startup ecosystem nowadays.
By having their people directly within the organization (potentially at very senior operational levels), there is inherent information asymmetry that favors SEV over founders and other VCs.
Founders will have to figure out how they will protect themselves from SEV insiders screwing them over other startups in SEV portfolio.
I'm very curious to see what would be SEV's pitch to the talented people they hire to deploy in these startups would be and how would the three party contract between this talent, SEV and startup would be setup.
Sending a partner is sending someone who is fully committed to the VC and not fully committed to the startup. If the VC sends money, that money will be fully committed to the startup.
VCs have entrepreneurs in residence, a bankable executive without an idea. Matching an EIR with a startup is midway between sending a partner and sending money. But still, this EIR isn't fully committed. They're committed to both the VC and the startup, two masters.
This is just not a good fit at this time.
But from that experience one person will have a lot of trouble guiding a company if the other execs are not on board with what they are trying to do. I was going to join the company but was really worried about the inexperience of the other team members, but I really liked the guy that the VCs brought in.
Yes, they also provide cash as part of the funding deal, but they will most likely place one C-level executive in your startup. They'll also happily provide you with more headcount than you probably need and if your numbers aren't where they are supposed to be, you are expected to buy consulting services from them, so in the end a good chunk of the funding amount flows back to them. That's why a lot of their companies are as soulless as they are.
The problem with this model is that consultants will want to be paid in liquid cash, companies will want to pay in illiquid equity, and someone would have to step into the middle and establish valuations and liquidity. This is the bigger problem with the increasing illiquidity associated with VC funded startups. Savvier would-be employees or consultants risk adjusting shares even further towards the direction of worthlessness and insisting on cash.
With that said, perhaps the main silver lining I see here is of VCs playing a role in creating some kind of liquidity for shares. By establishing a three party transaction like this pegging exchange rates between hours of labor, shares and dollars, they're setting at least a stated valuation that allows companies to pay with either shares or cash to prospective employees and service providers, with the risk underwritten by the VC.
God the politics that would arise from this would be soul crushing.
Imagine being in a company like this..., who is really the boss? Is the founder in charge, or is the line of reporting to the VC via the injected people?
The sense I getfrom a scheme like this is that the VC knows best and the founders need the brains of the VC to succeed - that dynamic I think might sink the company.
Imagine being a founder with someone injected by your investors constantly second guessing you and telling you how to do it right. Ugh....
It's like a very hands on incubator where the VCs are basically providing human resources and are invested in getting the start-up off the ground and moving by providing exactly what the start-ups need.
Instead of giving start-ups cash to hire, they provide the expertise as needed. Marketing gurus, tech gurus, generalists, etc... It can save money and time, especially if the VCs have good technical leaders that have lots of experience building products efficiently.
Essentially, why throw money at me as a founder and hope I spend it wisely, when you could instead lend me your vetted team members to help directly.
The post frames it as "having trouble guiding the company through growth" which is a real thing, but I have to ask, who's setting the goals in this model? It really seems like it could ultimately lead to more "successful" startups of the type a lot of us really don't want to see.
story: https://www.nytimes.com/2013/07/27/nyregion/in-lieu-of-money...
This, in turn, almost looks like a more specialized version of contractors. For those startups in the early incubation stage, I’m concerned this may actually hurt their chances of possibly—prolific development.
If carried out properly, however, I think this has really great potential; cash can often be a double-edged sword that also limits creativity and innovation. An effective “mentor” in this sense, will be way more beneficial than straight, cold, cash
How did it work out?
You can’t allude to something juicy and say nothing.
On the other hand, startups need cash and the founder should really be enabled to execute their vision. Someone full-time that can exert pressure may dilute the original vision for their own ideas.
As a founder, I really want to be in charge of strategy, any pivots, and all major decisions.
I wouldn't turn this down out of hand, but I'm pretty sure I'd value funding more.
Opex for the VC fund, on the other hand, I'm not sure about.
Isn’t this also one of the common reason why startups fizz out burning unnecessary capital too early? Grow grow grow at all expense.
I see the value in having someone else help with recruiting et al but also see possible tension from burning unnecessary cash on headcount for the sake of growth too early.
What I miss?
Replace the Good Samaritan with Reid Hoffman and the homeless with startups
The Good Samaritan ("William Wolcott") is asking people to offer homeless folks money in exchange for labor, instead of giving cash handouts without anything in return. In contrast, Hoffman is offering "services" in exchange for equity. Hoffman is not offering founders any money, and since VCs are for-profit, Hoffman is not doing the founders a charitable favor.
It's also a disservice to founders to compare their startups to the homeless ("Ed Schenk"), since most founders are very much willing to put in work to make their businesses successful.
The difference is Third Rock also sends tens of millions in cash, so...
Even one level deeper... if it's a consumer Web or enterprise SaaS startup... it could probably be all built on the same tech stack. Why not have the VC own 60% of the business and provide the tech infrastructure and have only the frontend and business logic implemented by the operating team?
Previous such projects were a fast mobile app builder, an automation platform, and currently my latest project [0] is in a similar situation.
In fact we're considering building a sister company that verticalizes the solution and builds it on top of the first one, as we had several very focused requests hinting at juicy industries that could benefit from something built on that platform, yet each of these use cases are pretty diverse.
They pioneered this model.
Do you not realize what site you're on?
In place of cash seems backwards to me. Maybe if the companies that you invest into are great cash cows but need talent to accelerate? But if that was the case, you can usually afford talent.
A medium injection of cash + talent can go incredibly far in setting up your investment for success.