Automation & Outsourcing

> The standard argument against offshore outsourcing goes like this: Offshore people don’t understand the work, or the culture, or don’t care about quality or just aren’t as good. They might be cheaper by the hour, but they’re more expensive in the long run.

> OK. That’s a hard one to disprove.

Actually it's quite easy to disprove, search for at least one counter example, and there you have it.

I find this article a disturbing to me as a European person who does outsourcing work. Are you sure non-US people are only capable for doing automated work?

Offtopic: you should consider using typekit faces for titles only... this is the first time an article about outsourcing makes me cry :)