Azure is not competent or customer friendly at all. I've been using Azure on and off since its very first days and despite me telling every client that they're better off by using AWS or GCP because it will cause their dev teams less headache, and cost them overall a lot less in engineering cost (time spent by their engineers fighting with Azure instead of building a product) there's still every so often a non technical idiot who got sucked off by some Microsoft Partner manager and trapped in this shitshow of inconsistent, slow, buggy and constantly broken cloud services which Microsoft offers.