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Kind of unfortunate that Matrix is probably not focussing on making the protocol and apps easy to get on and use Matrix/Riot as a WhatsApp, Signal replacement for end users (person to person comm). It seems to be just for teams and orgs (Slack, Discord).

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RiotX (the next gen of Riot) is a Matrix client from the core team, designed to go up against WhatsApp/FB Messenger/iMessage by default... and then expand into Slack/Discord style use cases for powerusers who want that. It's currently in the final stages of beta on Android: https://play.google.com/store/apps/details?id=im.vector.riot...

Meanwhile there are lots of other promising Matrix clients emerging which are aiming for person-to-person comms - e.g. http://dittochat.org, https://pattle.im, https://fluffy.chat etc.

The fact that there exist other clients that are specifically "built with user experience in mind" (Ditto) or built "to be a Matrix app that everyone can use" (Pattle) sometimes makes me wonder why that would not also be the goal of the official client?

I think RiotX is supposed to replace Riot eventually, at least the Android client https://github.com/vector-im/riotX-android. Didn't find a link for an iOS client though.

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