This lets me deduce the ISP is way over-subscribed on their upstream internet connection, but also has a Netflix appliance.
What's frustrating is if they complain enough, the company will send a tech out who will "adjust" their antenna, or suggest it's a line-of-sight problem and they need a bigger tower, should cut down some trees, etc.
Sounds like my experience on Three UK here in London. Just awful! Vodafone and O2 are at least 20X faster at peak times despite Three actually having a significantly stronger 4G signal at my flat. Absolute joke of a network. I'm so angry that I was basically tricked into a 12 month contract with them.
Some good news: they are aggressively rolling out SDL (supplementary downlink) which will really improve things. They also announced today their 5G network (which has by far the most spectrum of all UK carriers) has went live. I would expect insanely good speeds on that network.
But yeah, turns out selling unlimited data/tethering/roaming/text/minutes for as low as £11/month isn't a good business strategy.
Generally though: EE is good everywhere. Vodafone is good in North London, O2 better in South London. Three generally awful everywhere.
Isn’t this argument basically debunked? Places like South Korea and Japan have no issues whatsoever with extremely fast wireless internet at a fraction of the price.
https://pedroc.co.uk/content/uk-commercial-mobile-spectrum
It's pretty clear that Three's spectrum is woefully lacking compared to the others, except on 5G and the LTE SDL band 32 (both not widely deployed yet).
Especially problematic when you consider that Three are the ones who have been selling super cheap unlimited data packages for the last couple of years!
I suppose this will improve when they build out the network more, but even in locations with strong 5G signal the speed seems to vary a lot.
Seems like 3's 5G network has still not actually launched, but they're now promising it "by the end of February".
Is 3's SDL in addition to their carrier aggregation ("4G+") rollout? Because I already have that and it doesn't seem to have helped much!
Yes, SDL is on LTE1500, LTE Band 32. It is another carrier to aggregate with the other ones. Both 3 and Vodafone have some spectrum in that band, IIRC 3 has a lot more. It will really help with overloaded cells in the short term.
Vodafone floats between bands 7 (20 Mhz channel!), 20, and 1, but gets good speeds on any of them.
Three always slow at peak times, sometimes unusably slow, despite having by far the strongest signal.
The networked sucked at first but they are slowly improving things and offered far better customer service and contracts than the existing 2-3 monopolies.
But sadly if you really want the cutting edge of speed and spectrum you need to use one of the monopolies.
No complaints, 100-300Mbps on average. They seem to have done great at the 5G spectrum auctions, they’re the only UK carrier with 100+ Mhz.
I’m also using them for mobile 4G and yes that’s often awful, as others are reporting. I should probably switch to giffgaff (safer to use different providers anyway in case Three has a catastrophic outage), but Three’s "Feel at home" free roaming in many countries beyond the EU (including the US) is super handy and has no equivalent that I know of.
But this is not really the Three network. It's a separate network with a different network ID and cannot be accessed with ordinary Three devices/SIM cards.
It's based on the network formerly known as "Relish", which was bought by Three in 2017. The areas covered by Three Broadband's 5G are basically exactly the same areas which were always covered by Relish. They just upgraded the equipment to use 5G radio.
Relish held a lot of spectrum in the 3.5 Ghz (n78) band. Three, by arrangement with OfCom, added Relish's holding to their own 3.5 Ghz spectrum won at auction to give them the contiguous 100 Mhz.
There is an additional 200 Mhz of 5G spectrum being auctioned this year, which should bring the other operator's 5G holdings up to comparable levels with Three's:
https://www.techradar.com/uk/news/ofcom-to-hold-next-5g-spec...
I'm not in the UK and ask purely out of curiosity, but what SIM/configuration do you use then?
On one hand you have people saying 4G is good enough, and say 5G is hype only ( It is over hype, but surely not hype ), on the other hand you have people complaining about 4G capacity.
It seems most people when discussing 4G or 5G have absolutely no idea what Capacity and Bandwidth is about. They only care about absolute speed.
If it is the wireless link, getting link budget up does really help.
Good thing the net neutrality meme has died down, would be quite the interesting PR headscratch if not.
Some of your ISP's connectivity probably comes via settlement-free peering, yet we pay for that too. None of this is a secret, it's just how the internet's plumbing works.