Yes, it's often the people in the big conference room that are actually much harder to hear, because you have many people trying to jam all of their audio and video through a single mic and camera. Each remote person has their own dedicated mic and camera, so you can see and hear all of the nuance when they speak. But it is not reciprocal -- in return, the remote people get to see a single grainy feed of the tops of their colleagues heads in the office, and variable/muffled audio because the mic can't be close to everyone at once.

We have been trying a different approach at work where everybody always just uses their own laptop camera and mic, whether they're in the office or remote. Sometimes it can seem a little silly talking into your laptop to the person sitting next to you also talking into their laptop. But the upside is everybody's dedicated audio and video is crystal clear; and when we share screens we can all see all of the detail up close rather than having to squint at a tv at the other end of a conference room.

Curious to know if anyone else has tried working this way? We've also been trying out https://team.video, which has some cool collaborative features that only really work if each person is joining from their own device.