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(OT, but...) What I can't understand is: why can't FedEx/UPS tell me approximately when they'll deliver my package? Or send me an SMS say, 15 minutes before the scheduled stop, so I know when to expect them? Surely the drivers are not following a stochastic pattern and performing a random walk through the streets?

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I suspect the delivery companies know this information internally, but don't want you to freak out if your package says it will arrive at 10am but doesn't come till 2pm because of traffic or the truck breaking down.

The route is probably set, but the density of packages along the route is random.

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