How do they convince people not to use failures as political capital against other teams? It's all well and good to say "We promise we won't do it!", it's quite another to actually not call out the other team's failures when they're competing with you for budget/headcount, or against other individuals when stack-ranking.

That's a good read.

Blame is such a complicated thing and the results of any mess are always way complicated even without the human factor.

I'm not convinced in any complex system outside of a guy running through a datacenter with a hammer... that anyone can actually "properly" assign blame or fault.

Humans are going to dork up, but no point in coming down on someone(s) for all the complexity that leads to a problem..... helping everyone avoid it on the other hand has a lot of benefit.