As an Italian, I understand this... but the obvious question is: why didn’t you open it at a branch more convenient for you?
I've encountered the same thing in Germany, when I log in I use the branch number of where we opened the account? Why? Who gives a shit about that? I certainly don't. But the bank does, for some unfathomable reason.
For each way German banks are better than American ones, it seems like there's a way in which they're backwards or overly conservative.
Side-story: southern Italians who relocated to the industrialising North during the ‘Italian Economic Miracle’ of the 1950s to 1970s referred to the process as ‘emigrating’. Until it was looked down upon by more modern sensitivities, they were referred to as ‘immigrants’, and their offspring referred to as first- and second-generation immigrants.
It really is a rather static society, though now there’s a significant and constant flow of young graduates from the hideously unemployment-afflicted South towards the North, or abroad since the Great Stagnation set in about fifteen years ago.
Of course, if you do move and you want to apply for a new credit card, they will mail the card and paper work to any of the locations, so it's not that bad. And all of the banks in the group have an unified online banking system, no branch numbers needed. However, when I switched between the different banks, I had to get new login details for the online bank, which was kinda sucky.
In the US and Canada, you’ll have a home branch too. Usually it doesn’t come up in anything day-to-day.
State laws for one thing may apply to accounts opened in a particular state.
But if a bank merges or gets acquired, or fails, and some branches get sold/divested, and not necessarily to one party.
One could find themselves a customer of a bank that is no longer local to them.
Here’s a merger that had a divesture:
https://www.bauerfinancial.com/2019/12/09/its-truist-theres-...
I ask because in the UK, each bank branch has a six-digit "sort code", which others will need to know in addition to your account number to transfer you money. However, you can open an account at a branch and never step foot in that branch again afterwards, only ever using other branches. Account numbers are only unique for the same sort code.
This is at Deutsche Bank, by the way, not some podunk obscure bank.
With home-banking these differences are even more marked, some sites have "reasonable" possibilities offered to the customer, some other have next to none (besides checking your account) some have relatively simple workflows some other are so stupidly complex that you give up.
More or less all of them (the sites) have an inane amount of meaningless dashboard/graphics, and very poor tools (as an example to download some data).
However, when it comes to "serious" matters things are seemingly "random" in the way they change from bank to bank, personal anecdata, a few years ago when an old relative died, to access the accounts it took the heirs (with exactly the SAME documentation):
Bank #1: 3 days <- exceptionally fast
Bank #2: 10 days <- I would say "appropriate" or "logical"
Bank #3: 7 months (or 210 days) <- completely "crazy"
Ow, come on, you know the saying:
[Italian]
Si dice il peccato e non il peccatore.
[/Italian]
More seriously, as said that is single point anecdata, it is perfectly possible that today a similar test would give completely different results.
And I do understand that things vary. One time, for instance, I even had a package arrive quickly through Poste Italiane.
And let's not even get into keeping an account in another currency. My bank apparently never had to do anything of the sorts, and after digging for information they told me it would cost about 400€ per year just keep the account open.
As riffraff said, Fineco is one of the very few banks (maybe the only one) that gives the possibility to have foreign currency accounts (linked to a "main" Euro account) at a "reasonable" cost, which is a good thing to have if you deal a lot with the US (both with receiving US dollars and spending in US dollars), but that is not needed for "normal" activities.
The "conto in divisa estera" (that quite a few banks have) is basically aimed to business entities (like firms doing import/export) and is usually rather expensive, or - to be more accurate - has very high fixed costs.
The alternative in the case of someone receiving US dollars may be some form of accounts with credit/debit cards issuers, but - again generally speaking - they - besides offering less possibilities (and not being "properly" a bank) tend to have low fixed costs but higher commissions/fees on single operations.
Investing from the banks themselves it's also possible but it involves higher fees. Using IB has the disadvantage that I have to do the taxes myself.