Don't know about the tone. What worries me is the company. There's no procedure for updates that have far-reaching ramifications? Yeah, can see why that would wear you down.
And I’ve yet to find any set of procedures that cover all possible cases. So you still need people to apply good judgement when the procedures don’t cover situations, or if the procedures currently would allow something that shouldn’t be allowed. Like: “no, even though we have a way to safely roll new libraries out, we won’t allow you to add this library to all front-ends, you should follow best practice and use ...”