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Comment by excitednumber | Hacker News Reader

System 76 has pretty good customer support and help entry level folks enter the *nix market, which is cool. Their cases are kinda poop quality tho.

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I have an (Intel) System76 Thelio desktop with multiple Nvidia GPUs on my desk and and I feel differently about the Thelio case. I think it's nice, actually.

In particular, I like that I can undo a few screws and then lift the case.[a]

In terms of build quality, it's neither better nor worse than those of most other manufacturers.

[a] See here: https://www.youtube.com/watch?v=eUfZO1llNXY

Can you elaborate on the specific poop? Do they just not hold up?

These cases are terrible. I have 3 and they are all terrible. The sheet metal is so thin that it warps every time I remove the shell.

I have had several S76 Laptops - and all of them, the cases are plastic and very chintzy. Several had screws fall out inside the case and rattle around, but this is all Clevo's fault...

:-(

Their support has been fantastic, and although I switched back to other machines - I still would buy one.

The bang-for-the-buck on the guts was really good (cant comment on the value of this Threadripper box though...)

As an aside; the Michael Dell "How I built this" podcast ep is worth a listen...

The case for the Workstations are produced by them so I don't think we learn anything from the Laptops.

The Thelio (desktop) cases are custom manufactured by them, and quite good.

Living that case quality story with my System76 laptop as we speak :(

It's not even a System76 case design for the laptops, those are rebranded Clevos.

it could be, because although rebranded clevos make a significant chunk of the market, they often also have some minor design modifications as ordered by the brands,

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