>> These 118 con men and women were posing as contractors & preying on innocent homeowners

> I am almost certain that's not what happened.

Right you are:

"When the handyman says no, then the undercover detective moves the conversation to something else and then comes back to the question later in a different way," says Sammis. "By the time the handyman gets to the location, they want to make the homeowner happy and end up agreeing to perform work that they didn't intend on doing when they first arrived. The undercover detective[s] are just creating a crime that probably wouldn't occur otherwise."