Expert Exchange gets narky after snub from Q/A site review
experts-exchange.com
experts-exchange.com
It's shameless. In their shoes, I'd just sit there quietly, take the snub on the chin, keep plying my spammy trade, and have enough introspection to realize that the reason no one wants to talk to me is because I've created one of the shittiest, most user-hostile content abominations in the history of the entire internet.
I guess the dangerous thing about dirtbags is that they have no idea they're dirtbags. My only comfort in all this is the knowledge that Stack Overflow has delivered us from evil.
(I'm one of those "I found an answer on EE I couldn't find anywhere else" people, and I stand by it)
With middle click scrolling I can go as quickly or slowly as I need to.
Of course, the only time I use middle click on EE is to close the tab if I open it by mistake. :)
You don't make a user hostile site for the hell of it, or because you hate your users. You make a user hostile site to make money. And my guess is EE makes millions.
StackOverflow don't have to worry about profit.
StackOverflow allows for both community voting AND for the original asker to indicate which answer was the best answer. I suppose the only thing it doesn't do is require the asker to select a best answer like EE does apparently.
Also, how in the world did they get this process patented?
Perhaps I should patent my faith system that allows for negative numbers. Seems reasonable...
(had to get that out of my system. feel better now.)
Then I read your last 2 sentences. Too weird! Also goes to show, again, what a joke the patent system is. Multiple people can "independently" come up with the same "innovation", given reasonably similar skills and context.
IANAL, but it appears that simply having a "question and answer" site doesn't apply to this patent. If you read the patent, it's mostly related to the idea of asking a question costs points and giving the best answer, as chosen by the asker, receives points.
Any variation on this scheme, such as a general moderator or the public via voting choses the best answer, or not having the asker assign points to a question to be received (avoid the economy, still have asker chose best answer) can avoid this patent.
Additionally, I find this point to hardly be the case. I love that on SO you can look below the answer to see another one with ten times as many votes and I know that's the better answer.
A: Most of our nearly 3 million solutions revolve around specific technology questions, and the majority of those have a sense of urgency to them.
Huh? How does this differ from StackOverflow? Other than, of course, that those answers are hidden behind a paywall.
We switched to a premium model to keep out of the Venture Capital business (been there, done that, got the t-shirt). Companies like StackExchange couldn't do it without the VC cookie jar. Where's the model? Huh, Spolsky? (I’m sorry. Did that slip out?)
Maybe he hasn't noticed the ads running on every SO page? Or perhaps he doesn't know anything about how careers.stackoverflow.com's billing works (https://careers.stackoverflow.com/billing/checkoutnew)?
I hate saying things like this because it puts me into a position where it looks like I'm saying too much sooth, but it kind of looks like the EE guys are starting to miss the paradigm shift that's occurred and probably will continue to occur in "long-tailed" question and answer sites.
Step 1: Steal underpants Step 2: Step 3: Make money
http://www.experts-exchange.com/Virus_and_Spyware/Anti-Virus...
30 day trial?! Subscribe now?! Who do they think they're kidding? Or really: who actually uses this thing? Before the other sites came along, it was merely a nuisance that showed up in your search results, mixed in with something that would actually help. (Interestingly, now the problem is StackExchange content-farms...)
This is exactly the kind of thing that inspired StackOverflow (a fact this post even references!) and it's a key factor in its massive growth and adoption on the part of fed up programmers and sysadmins.
The image I have always had of the userbase of EE is a middle aged vet wearing a vest with a lot of pins and smells of cigarettes who sits in his trailer on The Internet Forums answering computer questions such as "Which is better - a 3 1/2 inch floppy or 5 1/4 inch floppy" and is known to the other folks in the park as "The Computer Guy"
His goto answer for anything being "Well, you're gunna hafta go ahead and reinstall windows, because your monitor driver is out of date which is why you cant change the resolution back to 640x480"
I also imagine them to be the type of person who is still hanging onto that 386 with the bad math co-processor because its still worth something.
I lived in a trailer park in Iowa when I was a kid.
Not sure why you think those are negative things.
Frankly, that was the image I had in my head - I wasn't trying to offend or be negative. Maybe you're sensitive?
I find it so funny that you, and others on this site take such offense to an image I had in my head.
I find myself wondering though - why don't they get punished more for feeding different content to the GoogleBot vs what the normal viewer sees? Isn't it basically cloaking - even though clicking on the link in Google search results will still serve up the solution, a normal, organic link wouldn't?
http://googlewebmastercentral.blogspot.com/2008/06/how-googl...
"Cloaking: Serving different content to users than to Googlebot. This is a violation of our webmaster guidelines. If the file that Googlebot sees is not identical to the file that a typical user sees, then you're in a high-risk category. A program such as md5sum or diff can compute a hash to verify that two different files are identical."
http://www.google.com/support/webmasters/bin/answer.py?hl=en...
I can't count the number of times I've seen an interesting article on Reddit or HN, clicked through, found myself butting up against a paywall, and then just Googled the title and been able to read the whole thing for free. You think that these companies would suddenly put their whole archives online for free if they didn't get a bunch of search traffic for it?
Why, at one time, I was one of the highest ranked volunteer 'experts' on the site, having amassed the EE equivalent of a zillion karma, or whatever they're called, and then, literally, the first time I go there to ask a question, they're all of a sudden premium? I literally helped build that site's content, and not only got nothing for it, but I have to pay to see the answers that I populated the site with?
What amazes me about StackOverflow is that Spolky and Atwood figured so much of this out at the start.
Even if that was the mantra, that's figuring it out from the start.
That wasn't the mantra though; EE was only one of the influences.
Watch Joel's tech talk (www.youtube.com/watch?v=NWHfY_lvKIQ) - they really did figure a ton of it out at the start. See Joel's tech talk
When I have made it all the way down, I have received a quality solution perhaps 5 out of 500 times.
Stack Overflow realized there was a quality problem with the existing tech Q&A services and ate their lunches. Ditto for Quora. Hopefully they can keep it up.
You may have missed the news about this plugin for Chrome: https://chrome.google.com/webstore/detail/nolijncfnkgaikbjbd...
(someone posted this on HN recently)
http://googleblog.blogspot.com/2011/02/new-chrome-extension-...
To keep their search ranking up, they'd show this hidden content to the Googlebot, but not to unregistered users.
Google cried foul about this, and thus was the long scroll to an answer invented.
EE's web site was never designed around giving the user an answer as quickly as possible. It has always been designed to maximize its tiny paid account conversion rate. That's a spam business model, no "borderline" about it.
This was also surreal: "Sites like Quora seem more like Tumblr or other blog-esque formats."
Wait. What?
Many here on HN have only ever seen EE when clicking on it accidentally because of their SEO-fu.
The rise of more modern Q&A sites combined with Google's renewed commitment to punishing automated/weak/content means this must be a challenging time to be EE.
I admit I'm not mad at that.
I don't know why, but whenever I stumbled across an EE answer through Google, it's always seemed like a place full of crystallized ancient knowledge.
I didn't experience any of the "not very nice"-ness you're referring to- my coworkers there were and are actually really nice folks.
I did, however, leave because of burnout.
Everyone got free snacks and drinks, and free lunches delivered to the office on Fridays. There wasn't an on-site gym, but the company paid for memberships to a local gym. There was also the beginning of a game room with a ping-pong table, a foosball table, and a dartboard.
The perks were by no means Google-scale, but they were nice nonetheless.
Ok, I'm done sarcasm trolling.
(Also, who can resist the old internet joke about their original domain name? expert sex change dot com made for good chuckles in Staley's class.)
A great example of how broken the patent system is.
(Enforcement via culture instead of by rules.)
Having said that, given the amount of abandoned questions on EE, I don't think their patent is quite working for them.
Oh no they don't. Judging by their attitude these people are in complete denial as to how they are perceived by others.
> Experts Exchange Experts are unpaid volunteers who give of their time to answer questions on the site.
Right. So if they are unpaid volunteers wouldn't they rather help the community and provide the same answers at stackoverflow?
If I volunteer to serve soup on Saturday in a soup kitchen to the homeless, why in the world would I want to have some third company take my soup and sell it to the same homeless people and keep the profit.
And then of course, why would they name their site something that sound exactly like "expert sex change"? Wasn't their domain listed as r-rated in some porn filtering software a while back.
Besides who cares to know if hp driver from '98 is compatible with windows Me anymore.
EE held me hostage for so many years, working as a young independent contractor in a small town with far fewer tech resources to draw upon... there's just no sympathy for their particular kind of slimeball tactics.
I remember that they even experimented with cutting off answers right before the end, not to mention saying that they had an answer when it fact they didn't. There was certainly no way to get your money back.
Thanks Google, Hacker News, GitHub, Quora, Ruby on Rails and even Facebook for making my life so much better in less than a decade.
Is EE really run by movers and shakers riding deals every few years in their spare time? Until finally tiring of the rigamarole and retiring to their first love, Experts Exchange. Isn't it more likely that they've hired various "been through an acquisition and/or IPO" people to try and give them business ideas over the years? No wonder the site is so annoying, these people would have been bleeding the founders dry while suggesting a full campaign of popup ads that worked a peach a few years back at Ask Jeeves. That doesn't work, so they move on to the next guy who totally worked at Twitter in the early days.
I'm thinking lashing out at the world is at the unpaid end of the spectrum of BizDev.
http://www.experts-exchange.com/blogs/EE-Tech-News/B_3838-Bl...
I'm not sure that's correct. Didn't the person ask the question in the first place because they didn't know the answer? In the case of a technical question, someone might give them an answer which produces the correct output but in a terrible way, the person who asked the question might be tempted to mark this as the best answer and move on.
Pretending like you took part in the interview. I can only describe it to my self as...Desperation.
Maybe this is whine your-self some more recognition tactic? I've been out of the game since I was 6 years old, I can't be sure.
Expert Exchange is actually a legit company? I had no idea. I don't think i know anybody who's ever used it. Hell, i've never heard of anybody who's ever used Expert Exchange.
I was an expert there about, oh I don't know, 8 years ago¹ - I got a months free premium account for answering and getting X amount of points in a month. Next time I went back (in common with another commenter here) I couldn't generally access solutions despite having provided some of those solutions myself.
However, I did find that it was, when I joined, the best place to get in depth computing answers. My last question there was in 2009 and I still got a pretty useful answer. I've used it since for a couple of specific searches.
Having looked there once again it still looks like I might get useful answers there.
Sample of questions being asked now:
16/02/11 500 Google Maps to be placed in a MS... Tavasan65 0 PHP Scripting...
16/02/11 500 RHN registration AXISHK 0 Red Hat Linux
16/02/11 500 Multiple domain names, multiple... bradpink 0 Lotus Domino Email...
16/02/11 125 traceroute from Mac (Net Utility... squidzink 0 Apple Networking
16/02/11 500 Oracle SQL query updating the... jvera524 0 Microsoft Excel...
16/02/11 250 Regex to find relative filenames... crysallus 0 Regular Expressions
16/02/11 50 Simple scalar tool Tom3333 0 Programming...
16/02/11 500 Syncing Outlook Notes with iPhone 4 richeyd 0 iPhone
16/02/11 500 jquery thickbox tranaparent window ... dev09 0 JavaScript
16/02/11 500 NetApp SAN Choice pitchford 0 VMware*
Their novel way of using points seemed to work pretty well at eliciting good responses. One of the things I did was to build up a reserve of points when I was volunteering with a computer refurb/education charity in case I had specific questions about some obscure piece of donated hardware. The system seemed to emphasise well that most people could trade knowledge.StackOverflow started 12 years after Experts Exchange.
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1 - just looked it up via Google, 2001-06-06 was my join date apparently.
That's an odd measurement of what it takes to qualify as one of the "best and brightest technology minds"...
To be fair, I once was an MCP.
I can't speak for anyone else's queries but from my perspective EE is just Google spam, and their "answers" aren't worth the HTTP traffic.
EE, I hate you.
This needs to be said again.