Hacker News Reader

I think we found a yeti!

Not at all. In my opinion, it sucks, but it's the best tool available for the job.

The pros and cons of jira all depends how you use it

It has some friction in spots, but I like it a lot. A little configuration made it fit how we work. It does the job.

However, I hear other companies like the configurability too...and their crappy processes were so easily configured that it became a crappy tool for their poor developers.

Probably. I’ve never seen one that’s useable. Also BitBucket is quite terrible when compared to Github.