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> it would be difficult to get friends to make the switch

Could you elaborate on why this is an issue? Plex doesn't really have network effects and is usually only managed by 1 person.

Maybe you give your friends access to your instance? In which case it seems like they are in no position to complain.

Emby doesn’t have good apps for as many platforms as plex does. I use plex on my PS4 where Emby doesn’t have an app.

Yeah, this is probably the main reason. I know two friends who use Plex exclusively on their PS4.

I'm also not the only one in my group maintaining a Plex server, so they'd incur a transitioning cost as well.