“1 star. Shipment was late.” I’m genuinely curious why people think that’s ok? How is saying the product sucks going to solve a problem with Amazon Logistics? Or even USPS/UPS/FedEx?
With their transaction volume, Amazon should be able to detect and properly address these reviews. You're not going to change consumer behavior here, it's on Amazon to adapt.
They do, to some extent. I've seen reviews like this with a little flag below that "Amazon takes responsibility for this issue."