Where Mozilla could have the upper hand, is the idealistic community. They would do the marketing, if FF would align with their goals ... which seems to be more and more a problem.
I was really alienated when FF tried to sell me advertisement as a feature some time ago. Those moves destroy trust. "Ah, so just another bullshit company. No thanks. Why should I support them?"
But the community and people who actually love open technology, privacy and the internet and don't want to hand it all over to google, facebook and co. are still there.
If Mozilla were throwing resources at a legal battle against Google, I'd be skeptical but interested. But marketing? I've never seen a paid advertisement for Firefox. Where the hell is that money even going? They should have purged their entire marketing staff after that "Mr Robot" advertisement debacle, but instead there was little other than half-hearted apologies.
The competition (chrome) is just enjoying the runaway success of being the household name for over 10 years, simply by being a better product than firefox was 10 years ago when the market shares were much closer.
If firefox wants to enjoy this runaway success that chrome has, mozilla should steal the playbook of being the contrarian option for tech minded people just like how chrome was the foil to IE and Safari a decade ago before it became the dominant web browser. The focus should therefore be on dev tooling, not marketing, and the rest of the user base will follow the devs.
(I use Firefox now)
But let me second-guess the marketing team: wouldn't all that money be better spent marketing to potential customers rather than things like SXSW?
Lone gone are the days where SXSW was a bunch of grubby hippies listening to a bunch of crappy bands. Now it's a bunch of hipster drones listening to a bunch of crappy mainstream pop artists.
Why does that sound like a good demographic? Sure, cover that group, but not at the expense of the much, much larger demographic of "ordinary people".
"Ordinary people" earn you nothing unless you vacuum up their personal information.
Nothing changed. People are the same.