I see, when you said "break", I thought you meant because of a bug or other error, but now I guess the fact that it needs configuration and learning how to do that configuration is what you're calling broken.

Certainly, Arch is definitely not a "it just works" OS. It's a tinkerer's OS. Different distros favor different types of users. By what you said, probably something like Ubuntu or Mint is better, something that "just works" with minimal learning curve for someone not familiar with Linux in general and that does not wish to invest the time in learning it. (Not saying that you're not at least familiar with it, but that's what these distros optimize for, I believe.)