Big words for a company that's in trouble for not backing up data themselves.
The idea that someone would entrust their sole copy(s) of critical business data to a service provider is insane to me. Always keep your own backups.
2. The website says "Snapshots allow you to create a backup copy."
3. He says "No they do not allow snapshots download."
He also states he has his backups, so he's mostly just whining because he's annoyed he has to reupload stuff. Which I get, but again, he should understand what snapshots are and aren't.
Here the right one which state that they are backup: https://docs.gandi.net/en/cloud/volume_management/volume_sna...
Here's the one that you quote (which isn't the same service): https://docs.gandi.net/en/simple_hosting/common_operations/s...
Be careful next time judging with that little knowledge of the issue.
Here's the page as of earlier today. https://web.archive.org/web/20200109194005/https://docs.gand...
> He also states he has his backups, so he's mostly just whining because he's annoyed he has to reupload stuff.
Or they're annoyed that they paid for a service, at the very least billed as backup, only to be told "welp, it's gone".
You can consider it insane, they still sold snapshot as being backup. Insane or not, it doesn't change that's what they sold wrongfully.
Can you point me where that screenshot show what you say it does? The user goes further to specify that you CAN'T download theses snapshots.
Companies should be called out when they lie about what they sell, I hope you understands why it's important.