Sonos, Squeezed by the Tech Giants, Sues Google
nytimes.com
nytimes.com
Decided to dive in, only to realize they blocked new console sign-ups, having been acquired by Sonos. Waste of time, I blame Sonos.
So in my opinion, Google may be able to do better but they haven't
Despite its proprietary nature, when Sonos first came out I heavily recommended it to many people because it solved a lot of problems and "just worked" at a price point that was high but fair, especially given the apparent quality and polish of the product. When it became apparent they were instead committed to bleeding their own customers dry I completely gave up on them. Was there ever any discussion on HN about how Sonos encourages their customers to brick their current players when upgrading by offering deep discounts? This practice is despicable.
I hate to say it but now I have come to judge people who buy Sonos negatively as I feel they are uninformed consumers contributing to a malicious company. This is a pretty dangerous place to be for a company reliant on their brand and reputation.