How the Digg team was acquihired
lethain.com
lethain.com
The moral here is don't change anything. Ever.
The Digg v4 thing was a very big deal back when it happened. In a matter of a month or two, Digg lost the majority of its traffic to Reddit. I personally remember switching pretty much overnight after v4 when beforehand I always thought Reddit was inferior to Digg.
[1] https://en.wikipedia.org/wiki/Digg#Sale_and_relaunch
Edit:
Found an old graph of the traffic dropoff when v4 launched [2]
You obviously have more context, but from my experience developing product, there are almost always ways to change direction incrementally and in a manner that allows you to get your toe wet to test the temperature, and not dive in unshielded.
Although I realize now you may be saying that change was inevitable, but catastrophe wasn't.
Didn't really need it in my life anyway.
Unfortunately, if you use the old version, you will also not have access to the newest mod tools, including a lot of sub settings. But the old version works fine for reading and commenting.
I for one don't have an account, so I would get nagged by their popups constantly.
It was a perfectly fine website, they ruined it completely for me.
I'm constantly directed to www.
That's obvious as I've disabled JS for the domain, and so get an empty page with a spinner.
It's a clusterfsck.
I would have left reddit a long time ago if I were forced to use the terrible new UI. The fact that they still keep it around, years later, is a telling sign. When you are so scared of your own decisions, you know you messed up.
Going to www, with the setting as specified, does not behave as you describe.
Reddit: Stop it. I'm aware there's a mobile app. If I wanted to use it then I would. I don't need to see an advertisement for it on every damn page.
Also how's the user acquisition and retention rate as compared to traffic?
* 30% increase in monthly active users
* 37% increase in comments
* 53% increase in views
https://redditblog.com/2019/12/04/reddits-2019-year-in-revie...
Also, reddit was doing pretty well before the introduction of subreddits, but that change really was a very successful one.
Heroes is a great example. The first seasons was amazing, the 2nd season was hot garbage. They had no idea what made the first season so great.
He risks 0 of his own funds to have a shot at getting rich and never having to work again; he gets the excitement of growing a company to grapple with giants and take over markets; and even if he fails, the name recognition he obtained during the journey ensures he'll have his pick of lucrative future gigs.
THAT's why so few tech lifestyle businesses stay that size, and it's all very logical really.
I read an interview with the PlentyOfFish founder and he alluded to this.
People would ask him why his site looked so bad compared to other dating sites. He said he he was afraid trying to make it better would make it worse. In reality he didn't know why people liked his site so much but it was working.
So he ended up working a couple hours each morning checking for spam and paying bills and took the rest of the day off instead of trying to constantly "improve" the site.
They really fucked it up. Ads were being shoved left and right without knowing what really was an ad and what wasn’t. It’s the same fuckery reddit started doing and scaled a bit back. I still hate current reddit (all the pop ups are really annoying)
Moral of the story: don’t do massive redesigns. Listen to your customers (not your VCs). Change one small thing at a time, A/B test it, UX interview it with customers, then roll it more % of customers. if no red flags, increase % over time to 100%.
Seriously a bummer, as you know the old design is gonna be phased out at one point or another.
eBay's background used to be a (very) bright yellow, which looked pretty bad even for the web in 2009. When they initially changed it to the current white, the designers received enough complaints to change it back for fear of loosing parts of their userbase. They still wanted to change the background to pave the way for other websites, so slowly, over several months, they lightened the shade of yellow until it became white. [a]
This concept has been applied by many other "big" websites - Amazon, Dell, Google, and Yahoo come up as examples. [b]
One specific example of this is The Other Side of the Wind, by Orson Welles, in which Welles noted the existence of this magic phenomenon and deliberately sought to make a film centrally driven by happenstance and unscripted ad-libs. In other words: trying to catch lightning in a bottle.
It often happens in music too, when artists with different sensibilities somehow “clash” and the material they produce together (which they’ll inevitably think of as “full of compromises” etc etc) is superior to anything they would produce individually, before or after.
You can see this for successful small family restaurants, they usually don't have a lot of choices and usually do little things very well and stick with them and can last for generations.
The frontpage you see is the one that you compose yourself, that's the thing what makes reddit work.
So you end up with a tiny number of redditors who are the moderators for the largest sub-reddits. There is practically no turn over in these people, they have functionally complete autonomy over the vast majority of the traffic on the site, and they quite literally can choose to ban individual websites. What makes you think that companies were paying for digg power users to be friendly but the exact same class of users at reddit aren't getting the same treatment?
And in reality, what the majority of people see on the frontpage is the frontpage filled with the default sub-reddits. Which, again, are entirely at the discretion of handful of moderators who have 0 accountability.
This is a fair point. I'd argue that there is one single frontpage for reddit; each signed-in user has their own and this raises the cost of astroturfing with the same reach (%) as the universal Digg frontpage. Mods get their own fiefdoms in subreddits, but they don't wield the kind of power mr babyman had over the overall frontpage. This balkanization means disgruntled users are likely to leave subreddits, but stay on reddit itself, or if sufficiently motivated, create a competing subreddit (see the countless /r/X vs /r/true-X for any given X)
The only reason they left was because there was an alternative - reddit. If reddit wasn't around, digg would have a captive audience and they would be as big as reddit today. Reddit now has the same problem with power users + corporate/news/think tank/political party affiliated subreddit mods with heavy censorship. Fortunately for reddit, there really is no alternative. Also the same thing with youtube. People complain about censorship and mainstream corporate nonsense being peddled on reddit, youtube, etc, but they have nowhere to go.
If digg had waited a few years til reddit folded or they had a secure monopolistic position, they would be relevant today. Digg made the same mistake myspace did, piss off their users with a viable competitor around. And once the migration started, it was over.
>leaders who doesn’t explicitly refuse to move forward,
>pressure will converge on you from all sides: investors, the
>team wanting to return to stable employment, and the non-
>participating leadership team who all want you to commit so
>they can move on to new things for themselves.
That's not pressure, that's leverage. Demand a better deal and let them know you're prepared to walk and sink the ship.
Yup, when Pixar went public, Jobs decided to keep 100% of the shares. (You could argue that he deserved it, since he spent the majority of his fortune on Pixar and Next.)
So his 4 top managers threatened to quit and derail the IPO.
So they got shares, but no other employees did.
I’ve been through an acquisition. Everyone is jockeying for position and if you’re not, unless you’re really good friends with the founder, you will be exploited. As an engineer, they want you to stay on to increase the value of the deal. If you’re a star on the team, they absolutely need you to stay on for the deal to go through.
All of those extra hours, nights, weekends, that made you the go-to dev, pays off with this piece of leverage.
Use it. Say it loudly that you’re willing to sink the deal for everyone else impress your demands are met.
If they let you go, you never had any leverage to begin with. But if they listen closely to your demands, you’re right where you should be.
Do not think for a second that any of the founders, managers or other devs have your best interests in mind.
Digg currently, or recently, was down to 200 daily active users? I knew they lost a lot of users but that sounds like they lost everybody.
every community in the history the internet falls to eternal september at some point
I don't know if spez and kn0thing had some special insight about this, but my experience with it over the long term has been that you can be subbed to a few reddits for your preferred niche interests, and enjoy almost complete isolation from whatever toxicity is going on over in r/politics or wherever else (barring the occasional bit of brigading, which is basically just a mess for the smaller-community mods to clean up).
So there's clearly a large number of mainline users who basically just read whatever reddits are default on the logged-out homepage. But I think there's also a super long tail of users who don't read those at all, and my hunch is that it's that long tail of users who have probably sustained the site over the long term, and will continue to give it a lot of resiliency going forward.
When it was getting popular you'd have a good 100 lines of actual readable text on a screen, with 15 maybe 20 links on the homepage. The content, the draw, was there. Now with their own redesigns, there are ads injected everywhere on the site. On the mobile apps you get 1 ad per 2 thread links.
How can you make the experience 5x worse from when it started and not eventually lose users? Its the equivilent of the makers of a snack food slowly replacing their recipe with filler. One day people will wake up and go, wait this is actually terrible!
There was the whole DVD CSS key nonsense or maybe it was the key for Blu-ray or HD-DVD being censored on the site and the users kinda disobeying the sites mods.
I certainly stopped using the site after that. I never used reddit until recently.
It was HD-DVD
So technically "years", but those were the very early days.
Also, a loyal and cohesive team can do the "we go together or we don't go" move.
That cohesive team, why would it make money for the old company and its investors? That signing bonus can be split entirely among themselves.
Non-competes are not allowed in California. And in any other location, the team can wait it out because the company most likely ceases existing.
I'm guessing it's because tech is a small-ish world and no acquiring company wants to burn bridges (with the VCs) by doing that.
https://techcrunch.com/2012/07/12/betaworks-acquires-digg/
At the time Digg was acquired in name only. The team had a short period to replace the then current (and very expensive) infrastructure and hijack all traffic. They did a pretty awesome tech job of moving to AWS and stopping the bleeding from the then in place bare metal setup. I remember a tech talk where they spoke of the money they saved from moving to AWS, it was substantial and allowed them the resources to try to save the product. Since then it was a re-birthed startup with a new team that had quite a long runway IMHO.
Do you have any more information about the move to aws and why that was cheaper than their old setup?
A little Googling suggests that they were collaborations. But I wonder if the data scientists were also involved
http://v1.stamen.com/clients/digg.html http://www.visualcomplexity.com/vc/project.cfm?id=585
Edit: We did have an R&D team that did things that might today be considered data science, but at the time they were mostly focused on documenting and optimizing the Digg "algorithm"
I think these two “data scientists” were probably called webmaster or sysadmin and it took them coming in the next morning and grepping the log files. Or looking at google analytics which existed at the time. I don’t remember if real-time was free in 2010, but it could easily tell referrals and passthroughs.