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More accurate: Intuit told the federal government they would absolutely offer a free e-file tax service next to their pay service, and then they used several lies and manipulative techniques so that folks could not find it or even discover its existence.

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Or if you do find it, you get intermodals with dark patterns upselling the paid service, and once you upgrade you can't downgrade back to the free-file version.

Well, you can “downgrade”... You just have to start all over. Which IMO is absolutely atrocious.

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